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    June 03

    The BE-Line

    One of the accusations levelled at Symantec (ok, let’s totally ignore it’s Norton Anti-Virus range for a minute here…) from IT business owners within the SMB Community is that engaging with them as a supplier can be far more difficult than it really should be.

    I’ve previously written about the very welcome steps James Baker at Symantec has made towards working with their SMB Partners, for which he should be applauded, but one of the suggestions I’ve put to James and his colleague Barnaby during beer fuelled geek discussions in the past is that unlike say, Microsoft, it’s fair to say that Symantec really don’t have too many of their staff blogging and engaging directly with partners.

    Blogging is such a great way of opening up a means of conversation between partners and large vendors, that I always thought Symantec were missing out on a trick here.

    So I was really pleased to hear through James and Barnaby that Gareth Fraser-King of the EMEA Product Marketing Team at Symantec is now writing a blog entitled “The BE-Line”, a blog about Backup Exec and Backup Exec System Recovery.

    You can find “The BE-Line” at http://www.thebeline.eu/

    Netlink IT uses both Backup Exec and BESR heavily both at our client sites and internally, so we’ll be following this blog with interest! Thanks to Gareth and his colleagues for making it happen!

    EDIT - No sooner had I posted this blog than the Symantec team informed me they also run a Twitter account where they answer Backup Exec questions - go check it out at http://twitter.com/backupexec

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